By Max A. Eggert

This article appears to be like on the purposes for non-assertive behaviour and the diversities among assertive, competitive and passive behaviour. It includes recommendation on easy methods to conquer self-defeating ideals and the way to house routine issues of actions to aid strengthen assertiveness.

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Extra resources for The Assertiveness Pocketbook (Management Pocket Book Series)

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Check with Trade Union on what is best/good practice. Present your findings and your request to management. If you feel dissatisfied use the appeals system. If appropriate, seek the assistance of an appropriate third party: - ACAS Officer - Health and Safety Officer or Rep - Trade Union Official. RIGHTS & RESPONSIBILITIES RESPONSIBILITIES AT WORK Responsibilities also mirror basic rights at work. Here are just some of them: ● ● ● ● ● ● ● ● ● To To To To To To To To To give of your best attend work at agreed times act safely co-operate with reasonable management instructions follow organisational policies, procedures and rules use tools, equipment and resources correctly co-operate with work colleagues maintain agreed quality standards and procedures promote your employer’s legitimate commercial interests Responsibilities such as these can be reasonably expected of you at work and you can reasonably expect them of your managers, colleagues and subordinates.

ASSERTIVE BEHAVIOUR AFFIRMATIONS FOR WORK ● ● ● ● ● ● ● ● ● ● I am a competent and confident person I always learn from my mistakes and those of others I am an attractive and interesting person People listen to what I have to say At meetings I make a significant contribution I am persuasive and influential I am responsible for myself and my actions I am independent of the approval of others I can always find opportunities in situations of change I am creating my desired future Some of these affirmations may appeal, others may not.

These have included the right to: ● ● ● ● ● ● ● ● ● ● State your limits and expectations Express your personal sexuality Make a statement not based on logic or rationality Make your own decisions Be independent of the company of others and enjoy ‘me’ time privacy Get involved in the affairs or problems of another or not Be ignorant and not understand Be successful Say ‘I don’t know’ Ask for clarification when you don’t understand In working and thinking your way through this book and applying it to your own situation, you will gradually develop your own ‘Bill of Rights’.

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