By Michael Dunn
Microsoft Speech Server is turning into more and more renowned. There are 3 basic elements builders eager to enhance speech purposes must be accustomed to: the Speech SDK, Telephony, and ASP.NET server controls. every one of those can be utilized independently, yet in lots of situations, all 3 have to be used to construct actually compelling applications.
Pro Microsoft Speech Server 2007 walks intermediate to complex builders during the fundamentals of speech and telephony expertise. It then addresses Microsofts particular implementations and what it may do for many businesses. From there, the explicit parts are mentioned separately extensive. Youll create an software from scratch, construction upon an current website, yet including fresh performance besides. all the matters linked to setup, safeguard and management, improvement, debugging, and deployment are integrated within the walkthroughs.
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Additional info for Pro Microsoft Speech Server 2007: Developing Speech Enabled Applications with .NET
Fm Page 22 Thursday, April 26, 2007 7:10 AM 22 CHAPTER 2 ■ BUILDING GRA MMA R Figure 2-3. Creating a keyword container Next, you need to create keywords for each of the keyword containers. The keywords are actually just another grouping for the possible individual answers a user could give, rather than the actual words users can say. To add a keyword, right-click the keyword container name and choose Add Keyword, as shown in Figure 2-4. For the Department keyword container, add keywords for the two possible departments: Sales and Support.
The application would recognize that as a request for an account balance and would direct the user to that area of the application. ■Note While natural language can be beneficial, it takes substantial work to create all the appropriate grammar. Not all applications will benefit significantly from natural language, and you should take this into account when designing your IVR application. Natural language is great when users may not know what they should do. For example, in the sample application introduced in the previous section, ABC Company customers may not know whether they should speak to the Sales department or the Support department.
For this type of application, you build DTMF grammar. To develop DTMF grammar using the Conversational Grammar Builder, click the DTMF tab at the top of the right pane, as shown in Figure 2-13. You can assign any keyword node values 0 through 9, *, and #. These values correspond to the buttons on a standard Touch-Tone telephone. Figure 2-13. Building DTMF grammar For example, to build DTMF grammar for the ABC Company example, rather than support speech recognition, you could assign the keyword phrase 1 to the Sales keyword and the keyword phrase 2 to the Support keyword.