By Hernandez, Lyla M.; French, Melissa

"Organizational swap to enhance well-being Literacy is the precis of a workshop convened in April 2013 via the Institute of medication Board on inhabitants future health and Public overall healthiness perform Roundtable on future health Literacy. As a persist with as much as the 2012 dialogue paper Ten Attributes of a healthiness Literate future health Care association, members met to ascertain what's identified approximately implementation of the attributes of a health  Read more...

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Sample text

What do I need to do? Why is it important for me to do this? This innovation has been very successful, said Bauer. He also noted that these activities are important to the eighth attribute— designing and distributing print, audiovisual, and social media content that is easy to understand and act on. Novant Health is in the process of installing MyChart, a patient ­portal that provides controlled access to individual health information, as a part of EPIC. This tool will promote the seventh attribute—providing easy access to health information and sources of navigation.

Voice and choice. This theme includes health literacy, patient empowerment, and patient activation. Novant Health hired coaches for each one of the four themes, including Bauer as the coach for voice and choice. In 2009, Bauer began extensive research on health literacy and what the organization could do to improve health literacy among patients and providers and at the system level. Out of this research, Ask Me 3 and teach-back emerged as the possible methods to address low health literacy, so a pilot program using these methods was begun.

The question then becomes whether and to what extent to outsource development of materials. If one examines material developed by some of the people who advertise that they use health literate principles, one often finds that the material is still written at the twelfth-grade level, Noonan said. Rogers said her institution conducts health literacy education with every employee, including the legal and marketing staff and those answering the telephone. Although there is still difficulty, forms and materials are being revised and made easier to understand.

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