By Janet Seden

*In what methods is counselling appropriate to modern social paintings? *How do counselling abilities combine with social paintings roles and obligations? This booklet examines those talents and their applicability, drawing from social paintings and counselling theories and techniques utilizing transparent, sensible examples. talents are mentioned with regards to social paintings wisdom and values illustrating how, whilst used effectively, contextually and sensitively they could adequately underpin reliable social paintings perform. Questions and actions for self improvement are associated with the practices mentioned. This new version of Counselling talents in Social paintings perform has been completely revised to mirror the nationwide Occupational criteria for social paintings which establish the significance of communique abilities and a developmental knowing of individuals of their social contexts. The chapters are associated with the six key roles for social paintings perform. This e-book builds at the strengths of the 1st variation, in addition to addressing the demanding situations of perform in proper legislative and coverage contexts. The e-book contains: *Evidence of ways the advantage which underpin counselling perform are at once transferable to powerful social paintings perform *Practical recommendation on communique talents *Examples of ways to construct powerful operating relationships; an entire bankruptcy is now dedicated to the explicit talents required for operating inside of inter-agency and multi-disciplinary groups This booklet is vital interpreting almost about moral and potent social paintings for these instructing, learning or practicing within the box.

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Example text

First, social workers are daily working with people who are made vulnerable because of age or disability (abused children; confused older people; the mentally ill) or through circumstances (denial of rights; eviction; bereavement; asylum seeking). This makes it important not to use communication skills to cajole, manipulate or persuade someone into a course of action which they may not want or to pacify someone whose rights are being negated. At the same time if a social worker’s duty to society or some-one else’s safety, for example a child, means difficult things have to be said skills are needed to communicate this honestly so that the realities and consequences of legally sanctioned actions are understood.

It is possible to imagine the distorted assessment of possible harm to a child; or the inaccurately constructed care plan for an adult which comes from an interview where the social worker has ‘cherry picked’ or ‘labelled’. It is all the more important that people are heard accurately by social workers because by the time they reach the agency, they are often angry or frustrated by the labelling or hostility they have met elsewhere. There are times when, after listening carefully to the person’s story, the social worker cannot offer a service, or needs to make a referral.

That does not mean social workers fail to challenge or confront, it does mean that words are chosen carefully. This is particularly crucial because ‘difficult messages’ are hard to hear. You might want to ask the person to repeat back to you what they think you said and agree what is to be written down and recorded. Personal disapproval or dislike of the service user is something to be taken to supervision, not to be openly expressed. The use of open interviewing is essential in situations where evidence for court or information for a meeting such as a case conference is needed.

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